Shipping & Return Policies
- We NO LONGER receive or process orders through our website. You can call your order in and we will pull for pick up or ship it to you either by rush courier or FedEx depending on how quickly you need.
* Shipments / Orders may be delayed during peak seasons.
2. When your order is shipped an email will be sent from us with your tracking information and total charges applied to your credit card.
1.NO REFUNDS / NO RETURNS on beads (no exceptions)
2.Shipping charges are NON-REFUNDABLE.
3.NO EXCHANGES OR RETURNS on beads, jewelry, feathers, custom items, light ups, etc.
4. Exchanges on costumes and or pieces must be arranged with management.
For individuals residing in California: As per your State Legislation we can not ship numerous of our products such as Mardi Gras / Gasparilla Beads to you. If you are attempting to order one of the products we can not ship to you then we will contact you by phone or email.
I am looking for a particular kind of plastic bead mounted on cotton string. It’s an older style rectangular faceted bead If I send you a picture of the beads we are looking for could you possibly see if there is a natch in your stock.
If there is not a perfect match then I can choose another style in a similar color.
Good Afternoon …
Can you please send me a picture, to my direct email ( firstname.lastname@example.org ) and I will look into the specific type you are looking for or something similar.
Thank you Jenn